I've been using Sainsburys Smart Shop app on my mobile since the beginning of lockdown but a month or so ago I noticed a glitch where some items were charged twice or even three times although I'd only scanned them once. I’ve been a long- time Sainsbury’s customer but am disappointedly really not impressed with the app and probably won’t risk using it again because of the time and fiddly trouble it took. Here's how: • Download the Smartshop app to register – you’ll need to have your nectar card ready • Scan items you want as you walk around the store • Pack your items as you shop • Pay in a flash and feel like a VIP at one of our SmartShop checkouts We visited Sainsbury’s Clapham North, where its SmartShop app is enabling customers to shop and pay entirely by mobile phone. Some 40 more stores will follow this week, as the retailer looks to scale the technology across the UK. We also offer a great range of financial services. * Please note that you'll need to be a Digital Nectar customer and have opted in to the offers on the Nectar app to view them in SmartShop. Here's how:• Download the SmartShop app to register – you’ll need to have your nectar card ready• Save offers and earn Nectar points*• Scan items you want as you walk around the store• Pack your items as you shop• Pay in a flash and feel like a VIP at one of our SmartShop checkouts** Or pay with Apple Pay!You can use SmartShop on your mobile data or our free in-store WiFi, where available.To see if SmartShop is available in your store, just tap the ‘Find a SmartShop store’ button in the app, or visit http://stores.sainsburys.co.uk and apply the ‘SmartShop’ filter within ‘Customer facilities’.WHAT OUR CUSTOMERS ARE SAYING• "Flawless! By Christmas, Sainsbury’s plans to roll the system out the “most” of its 770 UK stores, increasing significantly from the 250 local branches currently supporting the technology. SmartShop is a new in-store shopping app trial that lets you scan as you go! Sign in. This means you'll be able to skip the checkout queues and be on your way in no time. In order to buy products from us and check out of the website you need to enable cookies in your web browser before using the site. For example, we can use the cookie to recognise you and complete your username or email address and securely retrieve your shopping details if you move to different parts of the Sainsbury's website. Already a registered Sainsbury’s groceries shopper? I find the Tesco version with a handheld ‘point and scan’ unit (with its own trolley slot) very much easier and quicker to use. Copyright © 2020 Apple Inc. All rights reserved. Knows what store I"m in and saves me having to carry a scanner around. **SmartShop checkouts are not available in our mobile pay stores, as these are Apple Pay in-app payments only. - Use the app for food and drink deliveries all over the UK, or Click & Collect your shopping from one of our stores. What the new Sainsbury's SmartShop app looks like on a smartphone. Wellthisismorethanabitgrim Sun 20-Dec-20 08:55:31. Online shopping app You can now do your groceries shopping wherever and whenever it suits you with the Sainsbury’s Groceries app. Loads better than the scanner guns available at other supermarkets. How it works. Questions about Sainsbury's Smart Shop app (1 Post) Add message | Report. Sainsbury’s has extended the trial of its in-store shopping app from two to 10 stores after a year of testing. Not sure if that’s possible or how they’d know the difference between genuine customers and brazen shoplifters though! Here's how to shop smarter 1Download the app or register in store … Sainsbury’s believes the technology could also help it respond quickly in the event of a local lockdown. In an email to customers, the retailer said that the newly refreshed mobile offering includes in-app shopping lists, and a feature which means it remembers what has been scanned even if the app closes mid shop. Requires iOS 12.0 or later. Learn More. The app works almost as well as the in-store handheld scanners but with the constant switching to the camera to scan it does take a few seconds longer to scan each item. If I could add one thing to the app it would be to integrate more with the Nectar app so you can see your weekly Nectar offers instead of having to switch between apps to see if an item is offered bonus points that week. Nigel Blunt, Director of eCommerce at Sainsbury’s, said: “We’re always on the lookout for how we can make our customers lives easier using technology. 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